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How To Return Your Coach Sunglasses

So, you've recently purchased a pair of Coach sunglasses, but for some reason, they just didn't meet your expectations. Maybe the fit wasn't right, or the style didn't suit your taste. Whatever the reason, returning your Coach sunglasses doesn't have to be a daunting task. In this article, we'll guide you through the process, step by step, ensuring a smooth and hassle-free return experience.

1. Why Return Your Coach Sunglasses?

Before we dive into the details, let's discuss why you might want to return your Coach sunglasses in the first place. Perhaps you found a better deal elsewhere, or maybe you realized that the sunglasses you bought aren't suitable for your face shape. Whatever the reason, returning your sunglasses allows you to get your money back or exchange them for a different pair that better suits your needs.

2. Check the Return Policy

The first step in returning your Coach sunglasses is to familiarize yourself with the company's return policy. Coach has a straightforward and customer-friendly return policy, but it's essential to understand the specific guidelines. Typically, Coach allows returns within a certain timeframe, usually 30 days from the date of purchase. Make sure to check if there are any additional conditions or requirements for returns, such as keeping the original packaging or providing proof of purchase.

3. Gather the Necessary Documents

To ensure a smooth return process, gather all the necessary documents before reaching out to Coach. This includes your original receipt or proof of purchase, as well as any other relevant documentation, such as the warranty card. Having these documents ready will save you time and make the return process more efficient.

4. Contact Coach Customer Service

Once you have all the required documents, it's time to contact Coach's customer service. You can reach out to them through various channels, such as phone, email, or live chat. Explain your situation and let them know that you'd like to return your sunglasses. Be prepared to provide them with the necessary details, such as your order number, purchase date, and reason for the return.

5. Follow the Return Instructions

Coach's customer service will guide you through the return process. They will provide you with specific instructions on how to return your sunglasses. This may include filling out a return form, printing a return label, or visiting a Coach store near you. It's crucial to follow these instructions carefully to ensure a seamless return experience.

6. Package Your Sunglasses Securely

When returning your Coach sunglasses, it's essential to package them securely to prevent any damage during transit. Use the original packaging if you still have it, or find a suitable box or padded envelope. Make sure to include all the accessories that came with the sunglasses, such as the case and cleaning cloth. Additionally, consider adding some extra padding to protect the sunglasses further.

7. Ship or Drop-off Your Return

Depending on the return instructions provided by Coach, you can either ship your return package or drop it off at a Coach store. If you need to ship your return, ensure that you use a reliable shipping service that provides tracking information. This way, you can keep an eye on your package and ensure it reaches Coach safely.

8. Track Your Return

Once your return package is on its way, it's a good idea to track its progress. Most shipping services provide a tracking number that allows you to monitor the status of your return. This way, you'll know when Coach receives your sunglasses, giving you peace of mind.

9. Await Confirmation and Refund

After Coach receives your return package, they will inspect the sunglasses to ensure they are in their original condition. Once they confirm that everything is in order, you can expect to receive a refund or exchange according to their return policy. The timeframe for receiving your refund may vary, so be patient and keep an eye on your email for any updates from Coach.

10. Consider an Exchange

If you're returning your Coach sunglasses due to style or fit issues, consider exchanging them for a different pair. Coach offers a wide range of sunglasses, and their customer service team can help you find a pair that suits your preferences. This way, you can still enjoy the quality and style of Coach sunglasses while getting the perfect fit.


Returning your Coach sunglasses doesn't have to be a stressful experience. By following the steps outlined in this article, you can ensure a smooth and hassle-free return process. Remember to check the return policy, gather the necessary documents, contact customer service, and follow the return instructions carefully. Package your sunglasses securely, ship or drop-off your return, and track its progress. Finally, await confirmation and refund, and consider exchanging your sunglasses if needed. With these tips in mind, you'll be able to return your Coach sunglasses with ease and get the sunglasses that truly suit your style and needs.