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How To Return Your Oliver Peoples Sunglasses

Hey there! So, you recently purchased a pair of Oliver Peoples sunglasses, but for some reason, they didn't quite meet your expectations. Maybe the fit wasn't right, or perhaps the style just didn't suit you. Don't worry, I've got you covered! In this guide, I'll walk you through the process of returning your Oliver Peoples sunglasses hassle-free. So, let's get started!

1. Why Return Your Oliver Peoples Sunglasses?

Before we dive into the nitty-gritty of the return process, let's quickly discuss why you might want to return your Oliver Peoples sunglasses. There could be several reasons, such as:

- Fit: The sunglasses may not fit your face shape or size comfortably.
- Style: The style might not align with your personal taste or fashion preferences.
- Defects: You may have received a defective or damaged pair.
- Wrong prescription: If you ordered prescription sunglasses, the lens power might not be accurate.

Whatever the reason, Oliver Peoples understands that customer satisfaction is essential, and they have a straightforward return policy to ensure you're happy with your purchase.

2. Understanding Oliver Peoples' Return Policy

To make the return process as smooth as possible, it's crucial to familiarize yourself with Oliver Peoples' return policy. Here are the key points to keep in mind:

- Timeframe: Oliver Peoples allows returns within 30 days from the date of purchase.
- Condition: The sunglasses must be in their original condition, with all packaging, tags, and accessories intact.
- Proof of purchase: You'll need to provide a valid proof of purchase, such as a receipt or order confirmation.
- Prescription sunglasses: If you ordered prescription sunglasses, returns are accepted only if there was an error in the prescription.

3. Contacting Oliver Peoples' Customer Service

Now that you're ready to return your sunglasses, it's time to get in touch with Oliver Peoples' customer service. You can reach out to them through various channels:

- Phone: Give them a call on their customer service hotline. You'll find the number on their official website.
- Email: Drop them an email explaining your situation and request a return.
- Live chat: If available, use the live chat feature on their website for a quick response.

Remember, it's essential to provide all the necessary details, such as your order number, contact information, and the reason for the return. The customer service team will guide you through the next steps.

4. Packaging Your Sunglasses

Once you've received confirmation from Oliver Peoples' customer service, it's time to package your sunglasses for return. Here's what you need to do:

- Clean your sunglasses: Use a microfiber cloth to wipe away any smudges or fingerprints.
- Include all accessories: Make sure to include the original case, cleaning cloth, and any additional accessories that came with your sunglasses.
- Protective packaging: Place your sunglasses and accessories in a sturdy box or padded envelope to ensure they're protected during transit.

Remember, the better you package your sunglasses, the higher the chances of them arriving back in their original condition.

5. Choosing a Shipping Method

When returning your Oliver Peoples sunglasses, you have the flexibility to choose your preferred shipping method. Here are a few options to consider:

- Postal service: You can use your local postal service to send the package. Opt for a tracked and insured service for peace of mind.
- Courier service: If you want a more reliable and expedited service, consider using a courier company like FedEx or UPS. Again, choose a service that includes tracking and insurance.

Whichever shipping method you choose, make sure to retain the tracking number and any shipping receipts for reference.

6. Insuring Your Shipment

To protect your investment, it's wise to insure your shipment when returning your Oliver Peoples sunglasses. While it may incur an additional cost, it provides financial coverage in case of loss or damage during transit. Check with your chosen shipping provider for insurance options and associated fees.

7. Tracking Your Return

Once your package is on its way, it's natural to feel a bit anxious about its progress. Fortunately, most shipping providers offer online tracking services. Simply enter the tracking number provided by the shipping company on their website, and you'll be able to monitor the status of your return in real-time.

8. Refund or Exchange?

Now comes the exciting part – receiving your refund or exchanging your sunglasses for a different pair. Oliver Peoples offers both options, so let's explore each one:

- Refund: If you decide to get a refund, Oliver Peoples will process it once they receive and inspect your returned sunglasses. The refund will be issued using the original payment method.
- Exchange: If you'd like to exchange your sunglasses for a different style or size, Oliver Peoples will assist you in finding the perfect pair. They'll guide you through the available options and help you make the exchange hassle-free.

9. Patience Is Key

While we all love instant gratification, it's important to remember that the return process may take some time. From shipping to inspection and processing, there are several steps involved. So, be patient and trust that Oliver Peoples will handle your return promptly and professionally.


Returning your Oliver Peoples sunglasses doesn't have to be a daunting task. By following the steps outlined in this guide, you can ensure a smooth and hassle-free return experience. Remember to familiarize yourself with Oliver Peoples' return policy, contact their customer service, package your sunglasses securely, choose a reliable shipping method, and consider insuring your shipment. Whether you're seeking a refund or an exchange, Oliver Peoples is committed to providing excellent customer service. So, go ahead and return those sunglasses with confidence!