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How To Return Your Persol Sunglasses

Hey there sunglasses lovers! So, you recently purchased a pair of Persol sunglasses but unfortunately, they didn't quite meet your expectations. Don't worry, returning them is easier than you think! In this guide, we'll walk you through the step-by-step process of returning your Persol sunglasses hassle-free. So, let's dive in and get those sunglasses back to where they belong!

1. Assess the Return Policy

Before you start packing up those sunglasses, it's essential to familiarize yourself with Persol's return policy. Head over to their website and locate the "Returns and Exchanges" section. Take note of the timeframe within which returns are accepted, any specific conditions or requirements, and whether you'll be eligible for a refund or exchange.

2. Gather the Necessary Information

To ensure a smooth return process, gather all the necessary information before reaching out to Persol's customer support. This includes your order number, the date of purchase, and any relevant details about the sunglasses, such as the model number or color.

3. Contact Customer Support

Now that you have all the information ready, it's time to get in touch with Persol's customer support team. Give them a call or send them an email, whichever method you find more convenient. Be prepared to explain the reason for your return and provide all the necessary details. Remember, a polite and friendly tone can go a long way in resolving any issues quickly.

4. Follow the Return Instructions

Once you've contacted customer support, they will guide you through the return process. They may provide you with a return authorization number, a shipping label, or specific instructions on how to package the sunglasses. Pay close attention to their instructions to ensure a smooth return.

5. Package the Sunglasses Securely

To protect your sunglasses during transit, it's crucial to package them securely. Start by cleaning the lenses with a soft cloth to remove any smudges or fingerprints. Then, place the sunglasses in their original case or a padded envelope. Add some extra padding, such as bubble wrap or tissue paper, to prevent any damage during shipping.

6. Ship the Package

Now that your sunglasses are safely packaged, it's time to ship them back to Persol. Follow the instructions provided by customer support for the appropriate shipping method and address. Consider using a trackable shipping service to ensure your package reaches its destination safely.

7. Keep Proof of Shipment

After you've shipped the package, make sure to keep a copy of the shipping receipt or tracking number as proof of shipment. This will come in handy if any issues arise during the return process.

8. Await Confirmation

Once Persol receives your returned sunglasses, they will inspect them to ensure they are in their original condition. This process may take a few days, so be patient. Once they have confirmed the return, you will receive a notification via email or phone.

9. Refund or Exchange

Depending on Persol's return policy, you will either be eligible for a refund or an exchange. If you're seeking a refund, it may take some time for the funds to be credited back to your original payment method. If you opted for an exchange, customer support will guide you through the process of selecting a new pair of sunglasses.

10. Provide Feedback

After the return process is complete, take a moment to provide feedback to Persol. Let them know about your experience, whether positive or negative. This will not only help them improve their services but also show that you value their commitment to customer satisfaction.


Returning your Persol sunglasses doesn't have to be a daunting task. By following these simple steps, you can ensure a hassle-free return experience. Remember to familiarize yourself with Persol's return policy, gather all the necessary information, contact customer support, and package the sunglasses securely. Ship the package using a trackable service and keep proof of shipment. Then, patiently await confirmation and choose between a refund or exchange. Finally, provide feedback to help Persol improve their services. Now, go ahead and return those sunglasses with confidence!